At NerveCalm, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and make purchases, including through the use of our NerveCalm product offerings. Please read this Privacy Policy carefully. By using our services, you agree to the terms outlined here.
1. Information We Collect
We collect information to provide better services to our customers. The types of information we collect include:
Personal Information: When you place an order, sign up for our newsletter, or interact with our website in any way, we may collect personal information such as your name, email address, shipping address, billing information, and phone number.
Payment Information: To process transactions, we may collect payment information such as credit card details, debit card numbers, or PayPal account details. We use a third-party secure payment processor to handle these transactions and do not store your full credit card or payment information.
Non-Personal Information: We may collect non-personal information such as your IP address, browser type, operating system, referring website, and browsing activity on our website. This information helps us improve our website's functionality and enhance your user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing: To process and fulfill your orders, including shipping and customer support related to your purchase of NerveCalm products.
Personalization: To provide personalized recommendations and offers based on your preferences and purchase history.
Communication: To communicate with you regarding your order, our products, and promotional offers. You may receive emails about order updates, product promotions, and other information that we think may interest you. You can opt out of marketing emails at any time.
Improvement of Services: To enhance the website experience, improve our products, and tailor our website content to better suit our visitors’ needs.
Legal Obligations: We may also use your information as required by law, or when necessary to protect our legal rights.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience and track website activity. Cookies are small data files stored on your device that allow us to remember your preferences, login information, and help us analyze site traffic. You can adjust your browser settings to block or delete cookies; however, some features of the website may not function properly without them.
4. How We Protect Your Information
We take the security of your personal information seriously. We use a variety of physical, electronic, and managerial safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
Encryption: We use Secure Socket Layer (SSL) encryption technology to ensure that sensitive information (such as payment details) is transmitted securely.
Payment Processing: All payments are processed through a secure third-party payment gateway, which complies with Payment Card Industry Data Security Standard (PCI DSS).
Access Control: We restrict access to your personal information to only those employees and service providers who need it to complete your transactions and provide services.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist with our business operations, such as shipping companies, payment processors, and email marketing platforms. These service providers are obligated to protect your information and use it only for the purposes for which it was provided.
Legal Compliance: We may disclose your information if required to do so by law or in response to a subpoena, court order, or government investigation.
Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred as part of the transaction.
6. Third-Party Links
Our website may contain links to other websites. These third-party sites have their own privacy policies and we encourage you to review them. We are not responsible for the content or practices of these websites.
7. Your Rights and Choices
You have the right to access, correct, or delete your personal information at any time. You can manage your account information by logging into your account or contacting us directly. If you would like to opt-out of marketing communications, you can unsubscribe through the link provided in each email or contact us at the email address provided below.
8. Children’s Privacy
Our website and products are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: