Welcome to NerveCalm! These Terms and Conditions (“Terms”) govern your use of our website nerve-calm.com and any purchases you make through our site, including the sale of NerveCalm products. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website.
Please read these Terms carefully. We may update these Terms from time to time, and we encourage you to review them periodically. Your continued use of our website constitutes your acceptance of any modifications to the Terms.
1. Acceptance of Terms
By accessing, browsing, or making a purchase on NerveCalm, you agree to these Terms and Conditions. If you are using the website on behalf of a company or organization, you represent that you have the authority to bind that company or organization to these Terms.
2. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. All changes will be effective immediately upon posting the revised Terms on the website. Your continued use of the website after any such changes signifies your acceptance of the new Terms.
3. Eligibility
You must be at least 18 years old to make a purchase on our website. By making a purchase, you represent that you are at least 18 years old and have the legal capacity to enter into a contract.
4. Product Information and Availability
Product Descriptions: We strive to provide accurate and detailed descriptions of all products listed on our website. However, we do not guarantee the accuracy or completeness of any product descriptions, pricing, or images.
Product Availability: All product offerings are subject to availability. We reserve the right to limit the quantity of products purchased or refuse orders at our sole discretion.
Pricing: Prices listed on our website are in USD and are subject to change without notice. Prices do not include applicable taxes or shipping charges, which will be added to the total cost at checkout.
5. Ordering and Payment
Placing an Order: By placing an order on our website, you are making an offer to purchase the product(s) in your cart. We reserve the right to accept or reject any order at our sole discretion.
Payment Methods: We accept various payment methods, including credit and debit cards, PayPal, and other secure payment options. All transactions are processed through third-party payment processors, and your payment information is protected using encryption technology.
Order Confirmation: After placing an order, you will receive an order confirmation email. This does not constitute an acceptance of your order. Acceptance of your order occurs when we ship your products.
6. Shipping and Delivery
Shipping: We offer various shipping options. Shipping charges will be calculated at checkout based on the delivery address and the shipping method chosen.
Delivery Times: Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by the shipping carrier or circumstances beyond our control (e.g., weather, customs delays).
International Orders: For international orders, customers are responsible for paying any import duties, taxes, or fees that may apply.
7. Returns and Refunds
Return Policy: If you are not satisfied with your purchase, you may return it within [Insert Days, e.g., 30 days] of receiving your order. Products must be unopened and in their original condition.
Refund Process: Upon receiving your return, we will process your refund according to our return policy. Refunds will be issued to the original payment method used for the purchase. Shipping fees are non-refundable unless the return is due to our error.
Damaged or Defective Products: If you receive damaged or defective products, please contact us within [Insert Days, e.g., 7 days] to initiate a return and refund or replacement.
Subscription Cancellations: If you have subscribed to a recurring order (e.g., a subscription for NerveCalm), you may cancel the subscription at any time. To cancel, please contact our customer support team.
8. Account Security
If you create an account on our website, you are responsible for maintaining the confidentiality of your account login information, including your username and password. You agree to notify us immediately if you suspect any unauthorized access to your account.
9. Intellectual Property
Copyright: All content on this website, including text, images, logos, graphics, and other materials, is owned by [Your Company Name] and protected by copyright law. You may not copy, modify, distribute, or use any content from this website without our prior written consent.
Trademarks: All trademarks, service marks, and trade names on this website are the property of [Your Company Name] or their respective owners. Unauthorized use of any trademark is prohibited.
10. Prohibited Conduct
You agree not to use our website for any unlawful purpose or engage in any conduct that could damage, disable, or impair the website or interfere with any other user's enjoyment of the website. Prohibited activities include, but are not limited to:
Using the website to transmit viruses or malicious software
Attempting to access any part of the website or server without authorization
Engaging in spamming, phishing, or fraudulent activities
Using the website to violate any local, state, or international law
11. Limitation of Liability
To the maximum extent permitted by law, [Your Company Name] is not liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or website, including any damages related to loss of data, business interruption, or other intangible losses.
12. Indemnification
You agree to indemnify and hold harmless [Your Company Name], its affiliates, employees, agents, and partners from any claims, losses, liabilities, damages, costs, or expenses, including legal fees, arising from your use of our website, violation of these Terms, or infringement of any intellectual property or other rights.
13. Privacy
By using our website, you acknowledge that you have read and understood our [Privacy Policy], which explains how we collect, use, and protect your personal information.
14. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of [Insert Country/State]. Any disputes arising from these Terms will be resolved through binding arbitration in [Insert Location], and you agree to waive any right to participate in class action lawsuits.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.